TMN’s latest market update is now free to view.
TMN’s CEM Market Update charts the CEM data path through the operator, tracking data acquisition, analysis and management. Sponsored by SpatialBuzz, CEM Market Update is an independent analysis of how operators can develop network and customer focussed CEM.
Feature – How operators can build CEM in the network
Infographic – Mapping the CEM data path
CEM market makers – Who does what on the CEM data journey