The global MSP market is experiencing significant growth, with the China market exemplifying this trend. IDC predicts that the third-party cloud managed service market in China will reach US$3.74 billion by 2025, with a compound annual growth rate (CAGR) exceeding 38%. However, the key challenge for MSP market expansion lies in finding the right balance between cost and efficiency. As competition intensifies and customers demand more diverse services, MSPs must maintain quality while both reducing operating costs and improving service efficiency. To achieve this, MSPs must possess refined cost control capabilities, which include strategic human resource allocation, optimised technology investment, and efficient operational process design.
Beyond this, MSPs must leverage cutting-edge technologies — including automation and intelligent tools — to enhance the speed and quality of service delivery while at the same time meeting customers’ demands for high efficiency.
Amid the dual challenges of cost and efficiency, MSPs must constantly explore and experiment to strike a balance suitable for their own growth, and in doing so build a competitive edge in the market.
Huawei Launches the Industry’s First Network Large Model — Net Master
Huawei’s network large model, Net Master, is a game-changer in the communications network industry. It is trained using Huawei Pangu Models and integrates a corpus with over 50 billion tokens from the Huawei data communication field, together with insights from over 10,000 network experts. With its robust semantic understanding capabilities, Net Master supports Q&A, interactive service analysis, and assisted decision-making. Its purpose is to enhance the network O&M efficiency of MSP partners and drive the intelligent transformation of industries such as finance, government, and education.
Net Master Redefines the Network O&M Mode of MSP Partners and Helps Them Expand Market Reach
In the education industry, the quality of network services directly impacts the teaching experience of tens of thousands of teachers and students. As Huawei’s MSP partner in China’s education industry, AuteWiFi is committed to offering stable and efficient network services to universities. However, conventional O&M can no longer keep up with the growing number of users and expansion of device scale.
The network large model can understand user intent, automatically break down and execute tasks, quickly analyse the status of the entire network, and complete risk checks.
AuteWiFi boasts a professional network O&M team of 25 experts who manage over 80,000 network devices and cater to more than 600,000 users. However, the consultation requests on campus networks are overwhelming, network interruptions often disrupts teaching, and idle devices continue to consume power. With almost 1000 trouble tickets processed daily, AuteWiFi can only meet the network O&M requirements of a maximum of 20 universities.
Like many MSP partners, AuteWiFi urgently required a technological solution to overcome the O&M efficiency bottleneck. This is where Huawei Net Master comes in.
With Huawei Net Master, network-wide risk check has become highly efficient. Now, O&M personnel can simply use natural language to communicate with Net Master. The network large model can understand user intent, automatically break down and execute tasks, quickly analyse the status of the entire network, and complete risk checks. Whereas in the past it took at least two days to perform a health check on the entire network, the health check result can now be provided within minutes. This delivers a significant enhancement to network security and stability.
With the help of Huawei Net Master, AuteWiFi has improved its per capita O&M efficiency by an incredible 100 times, and its service scale has been expanded 10-fold
What’s more, AuteWiFi achieves precise and rapid fault locating through its collaboration with Huawei’s network digital map functionality. If there is a network fault, the network digital map can quickly pinpoint where the fault occurred. Then, Net Master conducts a comprehensive assessment of the impact of the fault on the network, and recommends the best solution, dramatically improving user experience. For instance, the common issue of high interference on campus networks can be effectively addressed by accurately controlling the power of indoor wireless APs and switching channels.
Finally, AuteWiFi has achieved significant breakthroughs in energy conservation and emission reduction. By making use of the tidal pattern of Wi-Fi network traffic on the campus network, Net Master can recommend and execute energy-saving policies automatically. The solution, working in conjunction with the Feature Walk algorithm, reduces the average annual power consumption by 20%, or over 4 million kWh, and cuts carbon emissions by over 2200 tons. This achievement not only showcases AuteWiFi’s dedication to environmental protection but also highlights the enormous potential of Huawei Net Master in promoting green O&M.
With the help of Huawei Net Master, AuteWiFi has improved its per capita O&M efficiency by an incredible 100 times, and its service scale has been expanded 10-fold. This not only demonstrates the impressive capabilities of Huawei Net Master, but also sets a new benchmark for network services of global MSPs.
- This is a sponsored article
