In this video:
- Update on Infovista’s planning, testing and assurance capabilities
- Emerging AI capabilities
- The evolution of its data strategy to enable new Gen AI and Agentic AI frameworks
- Co-operation with customers and competitors
- Changing the customer experience
Infovista’s CEO Rick Hamilton says that the company has been very focussed on automation, and views AI as adding intelligence to the next generation of automated operations.
Our customers are driving what we do with that data and that’s the most exciting bit about this AI story.
KEY QUOTES:
“Infovista is going to play a critical role in that story. We plan, test and monitor networks, so the key areas about AI – what you know about your customer and what data you have to make decisions – we play into that very well.”
“What we intend to bring to this is the domain expertise we have. We have lived with this data for a very long time and are uniquely positioned to help carriers use them in different ways. We think the next three to four years are going to be very important for us.”
“Our challenge as a company right now is how we make that data easily accessible, and integrate it with the operators’ overall environment. And that’s where concepts like Agentic AI frameworks are taking hold. Our customers are driving what we do with that data and that’s the most exciting bit about this AI story. We have to work collaboratively with carriers to work out what the best solutions look like.”
